If your primary domain is suspended, there may be a late payment in our billing system.
If the billing is paid in full and not late, there may be a security ticket that must be resolved first.
Either way, please contact us via phone or live chat at your earliest convenience.
If you have a new domain name, you must change the name servers so they point to Us. Name...
Propagation TimesPropagation Times Propagation is the process where your new name server (DNS) information is...
How long will it take for my private name servers to work after I register them?Please allow 24-48 hours for them to start working. It is basically the same as changing a...
What is the difference between parked, addon, and subdomains?A subdomain is a second website, with its own unique content, but there is no new domain name....
Why is my server down?Our system administrators constantly watch the shared servers; we are aware of the current...
